Curse

The Way Out · Nov 16, 2007, 02:08 PM // 14:08

lol... Is it really an Australian problem... because I play with a lot of Australian players who do not have this problem. My suggestions earlier were just what they were... suggestions... I am offering help, something I would figure you would notice. And, if you read my post, I didn't assume you had any of those programs (although most gw players do... I suggest running them in a Virtual box). So that post could help someone else who is experiencing lag from that. Stop thinking solely of yourself all the time. I also gave you some suggestions after that... did you try any of them? Or did you condemn them prior to investigation? Also, if you are being routed wrong, you normally get an error while playing guildwars... like error "XXX". That normally suggests a routing error. I didn't see that posted anywhere. Your packets are getting out. Why not try to send a constant ping out to google during the evening "ping -t www.google.com]. If you see any dips or variances in time to handshake and come back... then it may be your connection or your ISP. However, if not, then you need to go to guildwars support and your ISP and complain about it. There are a lot of Australian players that do not have your problem. Conspiracy theories aside, I am glad to see people trying to help each other out, though.

Nida · Nov 18, 2007, 10:15 AM // 10:15

I seriously am SO TIRED of this bullshit. I have Not been able to play AT ALL since about 10pm friday evening when extreme lag set in. I have been continually disconnected from the game no matter what district I try to get into. Hell I cant even be in my guild hall trying to talk to friends, I still get disconnected.

Guarenteed by tomorrow I will be able to play again.

Also I finally managed to convince my idiot husband that there actually IS a problem. I showed him what happens when I try to play the game, showed him that I can go to any website I want to and download, watch things on youtube- I just cant play GW. He then got his mobile phone (company one - this didnt cost us anything) and we used his work internet account and used it for a modem.. and magically it worked. I could log in and acually play for 10 mins JUST to prove to him that it was our RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOed up ISP not my computer that was the problem. He has NOW agreed to churn us to somewhere else - Im open to suggestions!!! I want to be able to play whenever I want without any issues.

scheisse · Nov 18, 2007, 10:43 AM // 10:43

find one that doesn't route you through singtel and you'll be fine.

Angelica · Nov 18, 2007, 01:28 PM // 13:28

I used to have extreme latency, lately I couldn't play the game at all. The playNC support gave me all the help they could to no avail. I must point out that they were very helpfull an patient with me.
After trying everything to solve my problem, finally I got rid of my horrible lag!
How? Simple I changed my ISP. My connections and my PC were fine but my ISP was not, even if they said that all was okay on their part.

It has been almost a month after I churned to Internode (I live in Australia) and I have never had any latency since then!

So if you people tried all the possible causes to your lag, with no changes, well I suggest that you change your ISP ....... If you can of course.

Kittani · Nov 18, 2007, 08:52 PM // 20:52

For the Aussie users who are with aaNet please refer to this thread:

http://forums.aanet.com.au/viewtopic.php?t=13841

aaNet are wanting customers in Melbourne to post up their tracerts and pings, for today (Monday 19th October). They're doing some testing with Optus (who they buy their line international from), so at least they've acknowledged that it may be a problem on that end. We've been waiting MONTHS for this!

And to users of other ISP's, I suggest that you kick up a fuss :P

Chthon · Nov 18, 2007, 08:58 PM // 20:58

Quote:

Originally Posted by Haskell

He has no local subnet (first hop). That's a netblock at his ISP (or 1 hop after his ISP) with a completly wrong-configured router.

Of course he has no local subnet; that's the point. If the 10.x.x.x block were properly reserved, he would be finding himself routed back to (nonexistent) machines on the local subnet, and the trace would die right there. Clearly that's not what's happening, since some machine somewhere is answering those pings. My $5 says that someone (the ISP or the next carrier, doesn't matter) is just using that block as unreserved normal addresses. Sure, they're violating protocol, but the routing is probably A-OK geographically.

Besides:
(1) Aside from what might be some packet loss, the response times don't get noticeably worse from the first hop until the 9th hop -- 2 hops after all the silliness with the 10.x.x.x addresses.
(2) What sort of idiot ISP knows how to set up the routing right (after all Fowler played fine for 4 months) and then goes and does it really, really wrong all of the sudden?

The 10.x.x.x stuff is probably a red herring.

scheisse · Nov 19, 2007, 11:32 AM // 11:32

Quote:

Originally Posted by Kittani

For the Aussie users who are with aaNet please refer to this thread:

http://forums.aanet.com.au/viewtopic.php?t=13841

aaNet are wanting customers in Melbourne to post up their tracerts and pings, for today (Monday 19th October). They're doing some testing with Optus (who they buy their line international from), so at least they've acknowledged that it may be a problem on that end. We've been waiting MONTHS for this!

And to users of other ISP's, I suggest that you kick up a fuss :P

you got to tell your aussie friends that the ip you are tracing is wrong. the ip mentioned here was 206.127.145.228 (which belongs in europe server).

america servers normally start with 216.107.X.X.

just want to see you guys get things fixed and kick singtel's ass.

scheisse · Nov 19, 2007, 02:04 PM // 14:04

for america server, try to ping 216.107.246.36.

guess what? the hop next to singtel is plaync. seems like it's now arenanet to blame.

Nida · Nov 21, 2007, 08:03 AM // 08:03

*sighs*

2 more lengthy phone calls to Dodo again today, and they have asked me to call weekly for updates.

What I have been asked to do is to let people know, if they are having this problem, no MATTER what ISP they have, keep calling, refer your ISP to this forum thread (or any other thread that talks about SingTel being the culprit). Collect Tracert and Ping Plotter test results to give your ISP so they have proof to feed back upstream to their providers. These providers in turn need to put the pressure onto singtel to fix their services they are supplying to Australia. They will not do so unless they are pressured buy a large ammount of people to do so. You need to realise that the problem itself is out of your ISP's hands - SingTel is at fault here, and they are doing this purposely to supply bandwidth to a bigger customer base ( asia ). Unless enough complaints are made, they wont do anything about it.

also, it doesnt matter if you do the tests on European or US servers - you will still get a 100% packet loss from SingTel.

If you are having these issues, run tests, send screen caps of Ping Plotter to your ISP so they can see exactly where the problem occursso pressue to fix it can be directed to the right place. Call them once a week, ask them if there is any news on resolving this issue - let them know you are still unhappy with the quality of internet they are supplying you with.

draconicum · Nov 21, 2007, 11:01 PM // 23:01

Hi guys,
Just want to say i am from Portugal (Europe), and i have exactly the same problem!!
After a update 1 week ago, the game is diferent, i lag brutaly, even can't move, or stay forever in a loading screen.I got a lot of error 007 disconetions.
But at the "dead hours", usualy from 11pm to 11 am the game just runs well.
Something is going on plain wrong somewhere, and i hope they find a solution to it soon.
But first they need to accept it's a game server's problem ...what looks to me they are not 100% sure about it.
I have more 2 friends with diferent net supliers and they have the same issues at the moment with GW.

Nida · Nov 22, 2007, 03:20 AM // 03:20

Quote:

Originally Posted by draconicum

Hi guys,
Just want to say i am from Portugal (Europe), and i have exactly the same problem!!
After a update 1 week ago, the game is diferent, i lag brutaly, even can't move, or stay forever in a loading screen.I got a lot of error 007 disconetions.
But at the "dead hours", usualy from 11pm to 11 am the game just runs well.
Something is going on plain wrong somewhere, and i hope they find a solution to it soon.
But first they need to accept it's a game server's problem ...what looks to me they are not 100% sure about it.
I have more 2 friends with diferent net supliers and they have the same issues at the moment with GW.

its NOT the game servers - this issue has nothing to do with NCsoft/Arena net . The problem is internet providers in Australia and also some parts of Europe are being sold crappy bandwidth that simply cannot cope with the demands of online gameing. The problem originates from SingTel ( as far as can be determined from evidence of tracert and PingPlotter tests ). once the packets hit the singtel servers it all goes to hell in a handbasket with a 100% packet loss. it is SingTel doing something to the lines - it is not directly your ISP, nor is it Anet/ncsoft that are doing this. What people who have this problem need to do is complain - bitterly, untill your complaint is escalated to a high level technitian for suooprt at your ISP, they will actuall yunderstand what the problem is where the regular desk jocky's have NO idea at all. We need to complain and send them proof in way if Ping Plotter tests ( run test and take screenshots and send them to your ISP) so they can see exactly where the problem is occuring. They will then be able to put pressure onto the right people to fix the problem - untill we make enough noise we will go unheard and it wont be fixed.

MaDDoG1221 · Nov 22, 2007, 03:06 PM // 15:06

40k ping atm.. this sucks..lol

Falq · Nov 25, 2007, 01:17 PM // 13:17

I am from Czech Republic (Europe) and always when I connect, can't move etc. etc. I think I'm not alone, so we need to do something with that -_-

http://www.guildwarsguru.com/forum/s...47#post3365747

Sideralis · Nov 25, 2007, 11:42 PM // 23:42

Ok guys!

I already read the entire topic, and now i can SEE that's a worldwide problem, not just in Australia, or Czech Republic, or here in Portugal.

This reminds me that (as always), whenever the companies have reached the projected profit, on selling their games, AND because they HAVE to constantly throw NEW waves of games, to maintain their share of the market, they usually MOVE their attention AND resources to other locations.

Let me make myself MORE obvious!!

IT´s OBVIOUS that a LOT of GW gamers worldwide, are having HUGE difficulties, in playing their fav. game.

IT´s ALSO OBVIOUS, that until NOW, nothing has been done, to minimize, or even erradicate the LAG problem. And in MY opinion, WE are the victims, not the guilty ones, so stop giving the same old excuses (GW:support), " Check your internet connection" and other thrash like that.

You see... i get up at 6:00am everyday. I arrive home most of the times nearly 9:00pm; and nothing has been changed in my life routine in the past month.... beside that nowadays, I CAN´T play Guildwars at NIGHT, because...
i have lag from 400ms to 12k ms!!!!! Today i couldn´t even travel from Kaineng Center to Lion´s ARch!!! ( Another evening WITHOUT playing!!)

For those technitians that always have answers for everything, i must say that on this same day, AT LUNCH HOUR, i entered in the game, and if I HAD THE TIME, i could have played normally, without the monstruous LAG problem.

Please guys, forgive my above words, but it´s just not fair! A guy work all day, to bring some money to familly, and to have the RIGHT to play some anti-stress, and yet, this last part is DENIED, BECAUSE TODAY we are victims of internet traffic, interests, and other insiduous reasons that are taking away from us those 2, or 3 hours of fun play, that people like me need to wake-up next morning prepared to face the world.

Last. A thought: I´ve been playing online games, since their begining, and this kind of situation NEVER happened before with PAYED SERVERS!!!

Are you following my thought?...

Here´s what i got with pingplotter! (Destination unreachable??)

Haskell · Nov 26, 2007, 01:48 AM // 01:48

Calm down.

1. Your traceroute is all okay. As said, NCSoft filters pings.
2. According to your traceroute it's a good guess that you have cable-internet?
You have to know cable is a shared medium, so if all people on your street go online in the evening the total bandwidth gets splitted.

(Edit: Maybe there is a work-around, but that would be quite technical and you need a VPN-server outside the net of your ISP. Basicly every ISP runs QoS (Quality of Service) to priorize stuff like HTTP, DNS over p2p-traffic etc... GW has dest-port 6112 and nearly no ISP will give this port/protocol more "speed". However what you could do is... build up a VPN-connection and tunnel the GW-traffic over a priorized port... Just an idea... but as said, takes a bit of knowledge/work...)

Äaron · Nov 26, 2007, 02:16 AM // 02:16

wow 1000-100,000 ping????? thats amazing to wut im running at most of the time i play at like 100-200 ping =/ i have to turn all my graphics and sound off to actually even play and most of the time i still get a lot of lag

Chthon · Nov 26, 2007, 11:23 PM // 23:23

Quote:

Originally Posted by Haskell

Basicly every ISP runs QoS (Quality of Service) to priorize stuff like HTTP, DNS over p2p-traffic etc... GW has dest-port 6112 and nearly no ISP will give this port/protocol more "speed".

Haskell, what country are you in? Here in the US, ISPs are not supposed to do that -- or at least, they're not supposed to get caught doing it. For example, the Associated Press recently caught Comcast "delaying" P2P traffic, which got them a ton of bad press, a class action law suit, complaints to the FCC, and some Congressmen clamoring to outlaw their practices.

Haskell · Nov 26, 2007, 11:39 PM // 23:39

Obviously you don't understand that QoS is something very positive, something that makes everything better. Of course you can use in an abusive way, like some black sheeps do, but that has nothing to do with what I wrote.

cu

Chthon · Nov 27, 2007, 09:05 PM // 21:05

Quote:

Originally Posted by Haskell

Obviously you don't understand that QoS is something very positive, something that makes everything better. Of course you can use in an abusive way, like some black sheeps do, but that has nothing to do with what I wrote.

cu

Oh, I understand perfectly, I just disagree. I don't believe QoS provides any performance gains that couldn't be achieved more cheaply via different means. But I do see quite clearly how it helps the telecoms to jack up prices and stifle would-be competitors.

You really need to stop treating people like idiots just because they disagree with you. It's very grating, and you tend to make an ass of yourself that way.

And, by the way, the plural of "sheep" is "sheep."

Haskell · Nov 27, 2007, 10:48 PM // 22:48

It would be alot better if you try to understand what trafficshaping is instead to google totally irrelevant links. I use QoS at home - because I want to play GW smooth even while downloading a big file on another PC - that's a very simple example of what can be achieved by QoS. Of course ISPs have other priorities of vital protocols.

I won't reply to any more of such non-sense, it's OT anyways. Just wanted to be helpful to people who suffer from the cable-network-lags.

cu